Terms of Service

Welcome to Southpaw Kennels (https://southpawak.com/). These Terms of Service (“Terms”) govern your use of our website and your relationship with Southpaw Kennels (“we,” “us,” or “our”) regarding our pet boarding and kennel services located at 11801 Old Seward Highway, Anchorage, AK 99515. By accessing our website or booking services with us, you agree to comply with and be bound by these Terms.

1. Services Provided

Southpaw Kennels provides premium pet boarding and specialized pet care services.

·      Facility Layout: We offer 25-foot individual indoor/outdoor secure runs.

·      Safety & Socialization: Our facility allows dogs visual contact for social stimulation, but pets never make direct physical contact. To ensure the safety of all guests, we do not intermix dogs.

·      Special Needs: We accommodate medical administration, unique diets, and mobility assistance for all breeds and temperaments.

2. Appointments and Operations

To maintain a calm, organized, and safe environment for all animals, we operate strictly by appointment 7 days a week.

·      Drop-off and Pick-up Times: Designated windows are strictly limited to 8:00 AM – 9:00 AM or 5:00 PM – 6:00 PM, 7 days a week.

·      Clients must adhere to scheduled appointment times to avoid disrupting facility routines and care schedules.

3. Pet Eligibility and Health Requirements

·      All Breeds Welcome: We accept dogs of all sizes, breeds, and temperaments. However, owners must disclose any history of severe aggression or specific behavioral triggers prior to boarding.

·      Health & Vaccinations: Owners must provide up-to-date proof of all required vaccinations (as determined by local regulations and kennel policy) before drop-off. We reserve the right to refuse service to any animal showing signs of untreated infectious illness.

·      Medical Administration: If your pet requires medication or a specialized diet, clear written instructions must be provided at the time of check-in.

4. Financial Policies and Fees

·      Rates: Boarding rates and fees for specialized care or extended stays will be detailed at the time of booking.

·      Payment: All fees must be paid in full according to the terms specified during your booking reservation or upon checkout.

·      Cancellations: Please provide advance notice for any cancellations or modifications to bookings to accommodate other pets on our waiting list.

5. Liability and Care

·      Standard of Care: We treat every pet like family, providing highly experienced, compassionate care.

·      Emergencies: In the event of a medical emergency, we will attempt to contact you or your designated emergency contact immediately. If we cannot reach you, you authorize Southpaw Kennels to seek appropriate veterinary care for your pet at the owner’s expense.

·      Limitation of Liability: While safety is our absolute priority, owners understand that boarding involves inherent risks. Southpaw Kennels is not liable for illness, injury, or natural death of a pet provided standard care protocols were properly followed.

6. Use of the Website

·      The content on https://southpawak.com/ is for informational and booking purposes only. Unauthorized use of website text, images, or branding is prohibited.

·      While we strive for accuracy, operational details, hours, and policies listed on the site are subject to change.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law principles.

8. Contact Information

For questions regarding these Terms or to manage your pet’s stay, please contact us directly:

·      Address: 11801 Old Seward Hwy., Anchorage, AK 99515

·      Phone: (907) 345-4402

·      Email: southpawkennelsinak@gmail.com

Address
11801 Old Seward Hwy.
Anchorage, AK 99515 

Customer Support 
(907) 345-4402

Email :   southpawkennelsinak@gmail.com